Privacy Policy (AllThingsJeans)

A) Information you provide

We may collect:

• Contact details: name, email, phone number, shipping address, billing address
• Order details: products, size selection, order notes, delivery preferences
• Account details (if you create an account): login email, password (stored securely by our platform and apps)
• Customer support details: messages you send, photos or attachments you share for support
• Reviews and feedback: product reviews, ratings, responses to surveys (if any)

B) Information collected automatically

When you browse the site, we may collect:

• Device and usage data: browser type, device type, pages viewed, time spent, clicks, referring pages
• Log data: IP address, approximate location (city level), timestamps, error logs
• Cookies and similar technologies: used for essential site functions, preferences, analytics, and marketing (where applicable)

C) Information from third parties

We may receive information from:

• Payment processors: payment confirmation and limited billing details
• Shipping and logistics partners: shipment updates and delivery status
• Marketing and analytics providers: ad performance and attribution data
• Fraud prevention providers: risk signals for order verification

We use your information to:

• Process orders, payments, shipping, returns, and refunds
• Provide customer support and respond to requests
• Send order updates and service messages (order confirmation, delivery updates, policy updates)
• Improve store performance, product decisions, and customer experience
• Prevent fraud, abuse, and unauthorized access
• Comply with legal, tax, and regulatory requirements

We use cookies and similar technologies for:

You can manage cookies through your browser settings. Disabling cookies may affect cart and checkout features.

We do not sell your personal information in the normal sense of selling customer data. We may share information with:

We keep personal information only for as long as needed for:

• Order fulfillment and customer support
• Legal, tax, and accounting obligations
• Fraud prevention and dispute handling
• Internal reporting and operations

After that, we delete it or anonymize it (remove identifying details).

We use reasonable safeguards to protect your data, including access controls and security practices used by our store platform and service providers. No system is fully secure, so absolute security cannot be guaranteed.

Depending on your location, you may have rights to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your data (with legal exceptions)
• Opt out of marketing emails or messages

To request any of the above, contact: [Support Email].

Our store is not intended for children under the age of 13 (or the minimum age required in your region). We do not knowingly collect personal information from children.

We may update this policy to reflect operational, legal, or service changes. Updates will be posted on this page with a revised “Last Updated” date.